Terms of service

Terms of Service

Effective Date: [May 16, 2025]

Welcome to Danielle.com. By accessing or using our website, products, and services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our site.

1. Official Website

The only official and secure website for Danielleloxs.com is:

Any other website or online seller claiming to represent Danielleloxs.com is unauthorized. If you have concerns about the authenticity of a site or your online safety, please contact us immediately at [your email address].

2. Electronic Communications

By using our website or contacting us via email, you consent to receive communications from us electronically. These may include order updates, notices, legal disclosures, and promotional content. You agree that all electronic communications satisfy any legal requirement for written communication.

3. License and Access

Danielle Loxs LTD. grants you a limited, non-exclusive, non-transferable license to access and make personal, non-commercial use of www.danielleloxs.com. This license does not include:

  • The resale or commercial use of our content or products

  • Unauthorized use or reproduction of product listings, descriptions, or prices

  • Any derivative use of our site or its content

  • Downloading or copying account information for the benefit of a third party

  • Use of data mining, robots, or similar tools for data extraction

All rights not expressly granted are reserved by Danielle Loxs LTD. Unauthorized use may result in termination of your access.

4. Your Account

If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

We sell our products to adults who can make purchases using a valid payment method. If you are under the age of majority in your jurisdiction, you may only use our site under parental or guardian supervision.

We reserve the right to:

  • Refuse service

  • Terminate accounts

  • Edit or remove content

  • Cancel orders at our sole discretion

5. Personal Information & Privacy

Danielleloxs.com may collect and share personal information to provide and improve our services. This includes, but is not limited to:

  • Fulfilling orders

  • Shipping and delivery

  • Processing payments

  • Marketing and analytics

  • Customer service and support

By using our website, you agree to the collection and use of your data in accordance with our Privacy Policy (link to your privacy policy).

6. Handmade Products Disclaimer

Our scrunchies and shampoo bars are handmade, and as such, each item is unique. While we strive for consistency, slight variations in fabric, texture, scent, and design are natural and part of the handmade process. Additionally, colors may differ slightly due to lighting conditions and screen display settings.

By purchasing, you acknowledge and accept these variations as a characteristic of handmade products.

7. Modifications to Terms

We may update or change these Terms at any time. The updated Terms will be posted on this page with the new effective date. Your continued use of the site after changes are posted signifies your acceptance of the revised Terms.

8. Contact Information

For questions or concerns regarding these Terms or any aspect of our website, please contact us at:

Email: danielleloxs@gmail.com

 

Once your Order is complete

You’ll receive email updates, including a tracking number, as your order is processed and shipped. "Once the product has been shipped and is in transit, I am no longer responsible for the package."

Returns and Exchanges Policy

Due to the nature of our products & health safety reasons, we’re unable to accept returns or exchanges. That said, your satisfaction matters to us—if you're not happy with our products , please reach out to us at Shop@danielleloxs.com, and we’ll do our best to make it right.

Refund Policy

All sales are final. We do not offer refunds under any circumstances.Please ensure you review all product details carefully before placing your order. If you have any questions or need assistance prior to purchasing especially if this is your first order or you’re trying something new—our team is here to help.

Thank you for your understanding and support.